Terms of Service

Last updated: March 30, 2026

1. Agreement

These Terms of Service ("Terms") govern your access to and use of VO2 Labs' websites, applications, and related services (collectively, the "Service") operated by VO2 Labs ("we," "us," or "our"). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. The Service

VO2 Labs provides tools for coaches to aggregate, interpret, and act on athlete-related data from connected sources and integrations. The Service may include features powered by AI or machine learning. The Service is not a medical device and does not provide medical advice.

3. Eligibility and accounts

You must be at least 18 years old and able to enter a binding contract. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us promptly of unauthorized use.

4. Acceptable use

You agree not to:

• Use the Service in violation of law or third-party rights.
• Attempt to probe, scan, or test the vulnerability of the Service without authorization.
• Reverse engineer or attempt to extract source code except where permitted by law.
• Upload malware or interfere with the operation of the Service.
• Use the Service to harass, stalk, or harm others.

5. Your data and privacy

Our privacy practices are described in our Privacy Policy and related materials. You are responsible for obtaining any consents required from athletes or organizations whose data you connect to the Service, and for complying with applicable privacy laws in your jurisdiction. Athlete data processed through the Service is used solely to provide the Service and is not sold or shared with third parties for any other purpose.

6. AI-generated outputs

Outputs generated by AI features may be incorrect or incomplete. AI outputs are for informational and coaching support purposes only and do not constitute medical advice, diagnosis, or treatment recommendations. You are responsible for evaluating outputs and for coaching and business decisions. We design our systems to limit exposure of direct identifiers where feasible; see our FAQ for how we approach this.

7. Data retention and deletion

If you cancel your account or we terminate access, we may retain or delete coach and athlete data associated with your account as required for our operations, to meet legal or regulatory obligations, or as otherwise described in our communications. You may request deletion of your data by contacting us at hello@vo2labs.ai. We will respond to verifiable requests in line with applicable law and our capabilities at the time of the request.

8. Pricing and billing

Pricing for the Service has not been finalized. Before any fees are charged, we will communicate applicable fees, billing terms, and effective dates through the Service or by other reasonable means. Continued use of the Service after fees are introduced constitutes your acceptance of those pricing and billing terms, unless we specify otherwise at the time of notice.

9. Third-party services

The Service may integrate with third-party devices, apps, or APIs. Those services are governed by their own terms. We are not responsible for third-party availability, accuracy, or practices.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VO2 LABS AND ITS FOUNDERS, EMPLOYEES, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US $100), IF YOU HAVE NOT PAID US.

12. Indemnity

You will defend and indemnify VO2 Labs against claims, damages, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your data, or your violation of these Terms.

13. Termination

We may suspend or terminate access to the Service if you violate these Terms or if we need to stop offering the Service. You may stop using the Service at any time. Provisions that by their nature should survive will survive termination.

14. Changes

We may update these Terms from time to time. We will post the updated Terms on this page and update the "Last updated" date. Continued use after changes constitutes acceptance. If you do not agree, stop using the Service.

15. Governing law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, USA, excluding conflict-of-law rules, unless otherwise required by law. Courts in Allegheny County, Pennsylvania may have exclusive jurisdiction, subject to mandatory consumer protections where applicable.

16. Contact

Questions about these Terms: hello@vo2labs.ai.

This document is a practical starting point for a small team. Have qualified counsel review it before you rely on it for customers or investors.